Eishtec delivers customer service for new Irish MVNO

Friday 24 July 2015 | 18:21 CET | News
Ireland's newest mobile operator, iD, has selected Eishtec as its customer service provider. Eishtec will provide customer care from its headquarters in Waterford, where the iD customer call centre and technical support will be based. The new MVNO is owned by Dixons Carphone and is set to launch operations later in summer 2015 using the network of 3 Ireland. Supported by a EUR 30 million investment, iD is targeting 6 percent of Ireland's mobile market within the first five years.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Categories: Mobile & Wireless
Companies: 3 Ireland
Countries: Ireland
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


iD offers Data Rollover free of charge for customers

Published 11 Feb 2016 17:26 CET | United Kingdom
Carphone Warehouse's 4G mobile network iD has launched a new Data Rollover feature, available to customers free of charge. ...

Dixons Carphone appoints CEO of CWS division

Published 06 Oct 2015 15:25 CET | United Kingdom
Retailer Dixons Carphone has announced the appointment of Graham Stapleton as Chief Executive Officer of Connected World Services ...

3 Ireland creates new customer service jobs in Limerick

Published 28 Sep 2015 17:09 CET | Ireland
3 Ireland has completed the transfer of all customer care calls from Mumbai, India, to Ireland. This has led to the creation of ...

Aspider-NGI supports Postmobile launch in Ireland

Published 02 Sep 2015 20:52 CET | Ireland
Aspider-NGI, provider of as-a-service mobile products, is supporting the launch of An Post's Postmobile service on the Vodafone ...

Dixons Carphone MVNO to shake up Irish market - study

Published 17 Aug 2015 16:22 CET | Ireland
Dixons Carphone MVNO iD's launch in Ireland will shake up the market by offering a Sim-only service for EUR 20.18 a month, or EUR ...

Carphone Warehouse confirms UK security breach

Published 10 Aug 2015 10:39 CET | United Kingdom
Dixons Carphone confirmed that the IT systems of a UK division of Carphone Warehouse have been breached by a major cyber attack. ...

Neural delivers risk management system to Irish MVNO

Published 07 Jul 2015 10:58 CET | Ireland
Risk management and analytics expert Neural Technologies has won a contract from a new MVNO entering the telecoms market in the ...

Tesco Mobile joins Internet Watch Foundation

Published 19 May 2015 10:24 CET | Ireland
Tesco Mobile Ireland has become a member of the Internet Watch Foundation (IWF). The MVNO said the move demonstrate it is a ...

Electrical fault hits 3 Ireland customers on Easter Monday

Published 08 Apr 2015 09:57 CET | Ireland
Many customers of mobile operator 3 Ireland were left without phone and text service on Easter Monday due to an outage at one of ...

Calendar   /   Industry Events

25 Oct Facebook Q3
25 Oct Dtac Q3 2021
25 Oct Calix Q3 2021
26 Oct F5 Networks fiscal Q4
26 Oct Twitter Q3 2021
26 Oct MediaTek Q3
26 Oct Microsoft fiscal Q1
26 Oct SK hynix Q3
26 Oct Orange group Q3 2021
26 Oct Siminn Q3 2021
26 Oct KPN Q3 2021
26 Oct NENT Q3 2021
26 Oct Juniper Networks Q3 2021
26 Oct Corning Q3
26 Oct TIM Brasil Q3 2021
26 Oct Alphabet Q3 2021
26 Oct Digital Realty Q3
26 Oct MWC Los Angeles
26 Oct Samsung Developer Conference
26 Oct Cabsat
26 Oct FCC meeting
27 Oct Vertiv Q3
27 Oct Netgear Q3
27 Oct Megacable Q3
27 Oct Twilio Q3
27 Oct Telefonica Deutschland Q3 2021
27 Oct TIM Q3 2021
27 Oct Spotify Q3 2021
27 Oct Android Dev Summit
27 Oct Digital Utilities Europe 2021
::: More Calendar Items