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General

Esri, Mezuro join forces to measure factors with an impact on customer loyalty

Thursday 26 July 2018 | 17:01 CET | News
Esri Netherlands and Mezuro plan to join forces to give operators and ISPs better insight into issues that can impact their Net Promoter Score (NPS). By combining, analysing and visualising data, it will become clearer to see how many users are located on a network, for example, or who is feeling the effects of system breakdown in a particular region.

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Categories: General
Countries: Netherlands
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joint broadband market share T-​Mobile/Tele2
Netherlands  |  2018 Q1