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General

FatPipe, ACS Technologies digitally transform contact centres with Avaya IX Mobility

Monday 21 January 2019 | 15:07 CET | News
Avaya announced that FatPipe Networks and ACS Technologies implemented Avaya IX Mobility to accelerate the digital transformation of their contact centres, enhance smartphone interactions, drive down costs, and deliver better customer experiences. FatPipe chose to implement Avaya IX Mobility in combination with its SD-WAN for Customer Support 800 service, offering self-service choices for smartphone users. ACS Technologies serves nearly 50,000 clients with technology products developed specifically for faith-based organisations.

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Categories: General
Companies: Avaya
Countries: World
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