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General

Flow to set up new customer call centre in Jamaica

Tuesday 1 September 2015 | 09:32 CET | News
Jamaican operator Flow, formerly Lime, has announced plans to set up a new, state-of-the-art customer call centre in Kingston in the coming months. Branded as an innovative Customer Call Centre of Excellence, the facility will create 300 full-time jobs over the next two years, said the local subsidiary of Cable & Wireless Communications (CWC). The call centre will have state-of-the-art technology tools to improve call routing, reduce call waiting time and increase service agent efficiencies. 

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Categories: General
Companies: Cable & Wireless Communications / Flow / Lime
Countries: Spain
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