0
Wireless

French operator Red by SFR faces legal action over marketing practices

Thursday 13 May 2021 | 08:52 CET | News
French consumer protection association UFC Que Choisir has started legal action against Red by SFR, the low-cost mobile brand within the Altice France group, accusing the operator of deceptive practices when marketing its plans in the two years to December 2019. During this time, hundreds of thousands signed up to offers at price points described as "not limited in time" or "guaranteed for life." After attracting many customers, Red by SFR has been blamed for introducing price rises between September and December 2020, with increases ranging from 30 to 75 percent compared to the initial cost

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: Altice France / Bouygues Telecom / Orange France
Countries: France
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Altice France telecom arm reports 3.6% revenue growth in Q1

Published 20 May 2021 11:53 CET | France
Altice France said that its telecom operations generated first-quarter revenues of EUR 2.63 billion, up 3.6 percent year-on-year ...

Arcep reports rising complaints on fixed services in 2020, mostly from Free customers

Published 30 Apr 2021 12:08 CET | France
French telecom authority Arcep has published its annual report on complaints gathered via the "J'alerte l'Arcep" (I alert Arcep) ...

Red by SFR launches 4K-enabled STB, offers premium Wi-Fi 6 router

Published 29 Apr 2021 11:01 CET | France
Red By SFR, Altice France's low-cost brand, has revamped its fixed broadband offering with the introduction of two additional ...

Altice France announces RMC Sport app for PlayStation 5

Published 06 Apr 2021 08:54 CET | France
Altice France said that its RMC Sport OTT offering can now be accessed directly on Sony's latest PlayStation console. The new app ...