Genesys launches Multicloud CX platform on Google Cloud

Tuesday 23 November 2021 | 09:28 CET | News
Cloud company Genesys has expanded its partnership agreement with Google Cloud. Genesys will bring the Genesys Multicloud CX service to Google Cloud, enabling organisations to deploy a private edition of its customer experience platform on Google Cloud's infrastructure.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Categories: Internet
Companies: Genesys / Google
Countries: World
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Genesys funding round attracts USD 580 million

Published 06 Dec 2021 16:24 CET | World | Update: 08 Dec 2021 09:14 CET
Customer service communications platform specialist Genesys attracted USD 580 million during its last funding round. The ...

Telenor cooperates with Google Cloud to improve digitisation services capacity

Published 15 Nov 2021 11:59 CET | World
Telenor has signed a partnership with Google Cloud to explore areas of cooperation and define strategic initiatives. Focus areas ...

Google to build fourth data centre in Israel

Published 15 Nov 2021 11:01 CET | Israel
Google plans to build its fourth data centre in Israel after winning the government's Nimbus cloud tender, Globes reported. ...

Indosat Ooredoo strikes digital services partnership deal with Google

Published 09 Nov 2021 09:31 CET | Indonesia
Indosat Ooredoo and Google Cloud have signed a partnership deal to accelerate digital transformation across consumer and ...

Google Cloud signs 10-year contract with derivates marketplace CME

Published 05 Nov 2021 10:38 CET | World
Derivatives marketplace CME Group has signed a 10-year partnership with Google Cloud to accelerate its adoption of cloud ...

Bharti Airtel rolls out #5GforBusiness initiative

Published 02 Nov 2021 08:34 CET | India
Bharti Airtel rolled out the #5GforBusiness initiative to demonstrate a range of enterprise-grade use cases using high speed and ...

Global cloud infrastructure services spend up 35% in Q3 - Canalys

Published 29 Oct 2021 16:41 CET | World
Global spending on cloud infrastructure services grew by 35 percent to reach a record USD 49.4 billion in Q3 2021, according to ...