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Broadband

German court rules residents must pay fixed line providers for 3 months after move

Friday 19 January 2018 | 12:56 CET | News
A German court has ruled that customers of internet and cable TV providers must continue to pay their old provider for services for three months following a move or change of address, even if the provider is unable to continue delivering services to the customer's new address, reported Heise Online. Customers' rights of termination can only be exercised under these circumstances from the day of their move and not beforehand, ruled the Higher Regional Court of Munich on 18 January. As a result, households must continue to pay their old provider during this three-month period.

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Categories: Fixed
Companies: Kabel Deutschland / Vodafone / Vzbv
Countries: Germany
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