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General

Greece clarifies provider obligations on contract termination fees

Monday 8 October 2018 | 15:59 CET | News
Greek telecommunications authority EETT clarified that providers must not impose a disconnection fee due to the interruption or termination of a contract (fixed or mobile) if the contract is for an indefinite period or a prepaid connections. On fixed-term contracts, the subscriber must remain with his provider for a specified period, such as 12, 18 or 24 months, and providers have the right to impose the suspension or termination fee when contracts are interrupted or terminated before the specified time. This fee should be clearly indicated on the first page of all contracts from 1 October.

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Categories: General
Companies: EETT
Countries: Greece
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