HKT launches DrGo telemedicine platform in Hong Kong

Thursday 30 July 2020 | 16:51 CET | News
Hong Kong operator HKT has launched a telemedicine services platform dubbed DrGo. The app-based platform is designed to connect users with Hong Kong registered doctors who will provide consultation services and medical advice via video consultations. Prescribed medicine will be delivered to the user’s designated address.

DrGo users in Hong Kong can access medical consultations directly on their mobile devices. They can speak to a doctor from their home or workplace without the need to make a physical visit and queue at a hospital or clinic. 

HKT is also exploring B2B opportunities of healthtech for applications in hospitals, clinics and universities such as telemedicine, remote mentoring, and remote clinical training. HKT also reports it can provide 5G, IoT and AI for big data analytics to enhance medical research, disease prevention and diagnosis. 

In the initial phase, HKT is partnering with private hospitals and clinics to provide general practice medical consultation services. The scope will be extended to specialist consultation, caring of patients with chronic diseases and other healthcare services. HKT’s long term goal is to offer remote healthcare services to users of the public healthcare system. HKT will also examine other opportunities in HealthTech such as health risk assessment, remote monitoring, chronic diseases management, and M2M and connected devices etc.

DrGo will officially go live on 3 August. At launch, Gleneagles Hospital Hong Kong will partner with DrGo to provide medical consultation services. DrGo will continue to expand its doctor network in collaboration with other hospitals, clinic chains, and doctors.

To see a doctor, users can download the DrGo App, complete the registration, and then book an appointment with the available doctor. Consultation will take place in-app at the scheduled time, when the doctor is ready. DrGo will arrange for the delivery of any prescribed medicine, medical certificate, medical referral letter and/or receipt (if applicable), to the user’s designated address in Hong Kong, usually within four hours. Users can access doctor’s diagnosis and audio prescribed medicine instruction anytime in the DrGo App. 

DrGo consultation fees range between HKD 398 and HKD 450 (depending on the selected doctor), including up to three days of standard medicine which a general medical practitioner may prescribe and a one-time delivery service. As a launch promotion, until 31 December, any user who registers on the DrGo App with a valid email address and a Hong Kong mobile number will receive a welcome gift, including a DrGo medical consultation e-voucher of up to HKD 200 and a Hung Fook Tong e-voucher of up to HKD 50.

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Categories: Mobile & Wireless
Companies: HKT
Countries: Hong Kong
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