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Hungary's telecom authority fines Magyar Telekom with HUF 25 mln

Thursday 11 July 2019 | 16:34 CET | News

Hungary's telecommunications authority NMHH fined Magyar Telekom with HUF 25 million for changing its billing practices in October and November 2018 without sending customers a prior notice. Hundreds of thousands of subscribers were unaware of their rights as a result of the operator's unilateral and illegal modification of subscriptions.

NMHH initiated proceedings against the service provider based on subscribers' complaints. Consumers complained that Telekom changed its payment deadlines by giving shorter deadlines, shortening the usual deadlines by a few days.

Based on the discovered infringements, NMHH ordered Telekom to comply with the law and to pay a fine of HUF 25 million. When imposing the fine, the authority said it took into account that the Magyar Telekom's amendment affected hundreds of thousands of subscribers and that the service provider was subjected three times to law-abiding behavior for similar infringements in the past two years. 



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Categories: General
Companies: Magyar Telekom
Countries: Hungary
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