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Wireless

Infinity Telecom faces fine for breaching consumer information rules

Friday 20 September 2019 | 08:27 CET | News
The Australian Communications and Media Authority (ACMA) has taken action against Sydney-based operator Infinity Telecom for breaching industry rules requiring them to have mandatory information for consumers available on their website. The ACMA has issued a remedial direction to the telco to amend its website following an investigation that found it lacked required information on NBN plans, financial hardship assistance and complaints handling. Australian operators face fines of up to AUD 10 million if they fail to carry out the requirements of a remedial direction.

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Categories: Mobile & Wireless
Companies: ACMA / Australian Communications and Media Authority
Countries: Australia
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