
The number of fixed telephony lines in Italy plummeted to 20.93 million at the end of December 2013, some 730,000 less than a year earlier, according to the latest quarterly report from telecoms regulator AgCom. The regulator noted that this reduction in the number of fixed lines represented "a disincentive to investment in next-generation networks." The 2013 results revealed that Telecom Italia's share decreased by 1.5 percent to 63.1 percent, mostly at the expense of Fastweb, which grew by 1.0 percent to 9.3 percent, and Tiscali, which was up by 0.2 percent to 2.0 percent in the fixed line market. Vodafone Italia's market share dropped by 0.2 percent to 9.5 percent, while Wind retained its 13.5 percent share of 31 December 2012.
The retail broadband market grew by around 220,000 lines year-on-year to 13.90 million, but only 7,000 lines were added since September. Telecom Italia lost 1.6 percent compared to a year earlier to hit 49.8 percent of lines at the end of December. Again, Fastweb was the main beneficiary, increasing by 1.1 points to 14.0 percent, while WiMax operators registered a 0.8 percent year-on-year rise.
In the mobile segment, AgCom noted that the market is “essentially saturated”, with operators only gaining customers from each other, as demonstrated by the 3.5 million average quarterly portability requests. The mobile customer base was up by 140,000 in the quarter but down by 220,000 in the year as a whole to 92.48 million.
Telecom Italia (TIM) and Vodafone Italia both lost 0.9 percent of their share of the mobile market year-on-year to reach 33.8 and 30.8 percent respectively. Wind grew by 1.7 percent to 25 percent while 3 Italia added 0.2 percentage points year-to-year to reach 10.5 percent at end-December 2013. The market share figures exclude MVNOs, which accounted for about 5.4 percent of the total market. Of the 5.2 million lines at MVNOs, around 54.2 percent were at Poste Mobile, followed by 15.6 percent at Fastweb.
The number of SMS exchanged in 2013 registered another spectacular year-on-year fall, dropping by over 20 percent from Q4 2012 to a total of 76.7 billion, with data traffic in turn increasing by 33 percent from a year earlier. Overall voice traffic for 2013 also increased by 8.6 percent to over 150 billion minutes.