Italian users owed EUR 19 each for 28-day bills - study

Thursday 11 January 2018 | 15:50 CET | News

Italian operators could be required to reimburse around EUR 18.83 to each of their fixed line customers for billing on a 30-day rather than a 28-day basis between June 2017 and April 2018, according to a study by price comparison site Sos Tariffe. The average cost of a fibre or ADSL bill rose by EUR 2.09 a month in 2017 due to the 28-day bills, which were finally banned at the end of last year, with operators given until April 2018 to adapt to the new rules. Telecom Italia (TIM), Wind Tre, Vodafone and Fastweb were subsequently fined EUR 1.16 million each by communications regulator Agcom.

However, the report adds that the possibility of customers receiving a reimbursement still depends on the result of appeals lodged by the operators before the country’s regional administrative court (TAR).

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