KLM expands services via WeChat

Thursday 24 August 2017 | 15:14 CET | News
KLM has expanded its offering via WeChat. Chinese KLM customers could already use WeChat for check-in and flight information and chat with airline employees. They can now also order and pay for tickets. With the interactivity expansion, KLM will have more control over the data. The company also hopes that less people will buy tickets via Chinese travel platform Ctrip, which it has to pay. 

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Categories: Mobile & Wireless
Countries: Netherlands
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