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Wireless

KPN brands lead customer recommendations - survey

Tuesday 18 December 2012 | 15:19 CET | News
Few Dutch consumers plan to change telecom provider in December, according to a survey by the comparison site Prefrenso.nl and Trendbox of customer reviews of their telecom providers. Just over a quarter (28%) gave their provider a score of 8 or higher. A third said they would recommend their provider to others, and only 6 percent said they don't recommend their provider. The lowest ratings included Pretium, with a score of 2.4 on average, and Simpel, at 4.4. The main criticisms of operators with low scores included the inability to deliver what was promised or resolve problems, unreliable,

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Categories: Mobile & Wireless
Companies: BEN / Hi / KPN / Simyo / T-Mobile
Countries: Netherlands
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