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Broadband

KPN group of dissatisfied customers live in FTTC areas

Wednesday 20 February 2013 | 09:46 CET | News
The dissatisfied KPN subscribers who have contacted law firm Loonstein due to their slow fibre speeds, are not FTTH subscribers, a KPN spokesperson told Telecompaper. KPN said it was possible these people believed they were FTTH subscribers, but in fact, they all had a subscription to one of the five former FTTC pilot areas, where connections have not been fully converted to fibre. The operator acknowledged its role in the confusion, since it did use the term fibre in the past for these areas. These five municipalities have FTTC, or fibre to the street cabinet, with VDSL2 on the copper

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Categories: Fixed / Internet
Companies: KPN
Countries: Netherlands
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