KPN opens special site for customers in France, Monaco

Friday 26 July 2013 | 11:00 CET | News
KPN has opened a special website for customers affected by the network problems in France and Monaco. The new site has been advertised in two national newspapers. On this website. Customers can register what demonstratable and direct financial losses they suffered. They can expect an answer from KPN within ten working days about the settlement. KPN will look at reasonable and demonstrable financial losses such as Wi-Fi, call and internet costs in hotels abroad. Customers awarded compensation will receive the amount direcly onto their account in the following bill.

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Categories: Mobile & Wireless / Mobile & Wireless
Companies: KPN
Countries: France / Monaco / Netherlands
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