0
Wireless

KPN, T-Mobile NL score highest for network quality

Friday 11 March 2016 | 15:42 CET | News
KPN and T-Mobile Netherlands provide users on their mobile networks a better customer experience than Vodafone Netherlands or Tele2 Netherlands, according to a study by Omnitele in February. The difference between KPN and T-Mobile NL was too minute to determine a winner. Vodafone NL's customer service trails only slightly. At Tele2 NL, customer service is negatively influenced by issues around data service accessibility. Instead of evaluating the technical network performance (data rate, signal strength), the analysis focused on the usability of mobile services and smartphone applications.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: KPN / Omnitele / Tele2 Netherlands / T-Mobile Netherlands / VodafoneZiggo
Countries: Netherlands
::: add a comment
This article is part of dossier

LTE


Comments

For T-Mobile NL, call setup takes 5.2 seconds, against 7 seconds for KPN, 7.6 seconds for Tele2 NL and 7.7 seconds for Vodafone NL. big difference for call setup !!!! I'm very surprise that my operator KPN loost the battle and where can I find the networks speed DL UL .
Anonymous @ 13/3/2016 - 09:40


Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

VoLTE quality comparable at KPN, Vodafone, Tele2 - Omnitele

Published 18 Apr 2017 12:42 CET | Netherlands
The quality of VoLTE services are Dutch mobile networks is largely the same, while KPN offers a slightly faster call set-up time ...

Omnitele works with Telenor on network design, analytics

Published 16 Sep 2016 14:21 CET | Norway
Finnish company Omnitele said it has begun cooperating with Telenor Group to develop advanced network design, analytics and ...

Majority of Dutch consumers satisfied with indoor mobile coverage

Published 14 Jul 2016 12:13 CET | Netherlands
The Dutch are largely satisfied with their mobile network coverage, with only 5 percent (very) dissatisfied and 10 percent ...

Dutch mobile market slows revenue decline in 2015 to 4.9 billion euro

Published 15 Mar 2016 08:55 CET | Netherlands
The contraction in the Dutch mobile services industry, which gained a fourth operator in Tele2 in 2015, slowed to 3.3 percent ...

Dutch mobile market slows revenue decline in 2015

Published 15 Mar 2016 08:55 CET | Netherlands
The contraction in the Dutch mobile services industry, which gained a fourth operator in Tele2 in 2015, slowed to 3.3 percent ...

KPN, T-Mobile bieden beste klantervaring mobiele diensten

Published 11 Mar 2016 13:44 CET | Netherlands
KPN en T-Mobile bieden de gebruikers van hun mobiele netwerken een betere klantervaring dan Vodafone en Tele2. Het verschil ...





Calendar   /   Industry Events

17 May RSA Conference
18 May Vodacom FY results
18 May Vodafone FY results
18 May iQiyi Q1
18 May Baidu Q1 2021
18 May MTS Q1 2021
18 May Iliad Q1 2021
18 May Google I/O
19 May Analog Devices Q2
19 May TIM Q1 2021
19 May Cisco fiscal Q3
19 May Qualcomm 5G Summit
20 May Palo Alto Networks fiscal Q3
20 May Nkom 2020 telecoms statistics
20 May Bouygues Telecom Q1 2021
20 May Altice France Q1 2021
20 May Poly investors day
20 May Deutsche Telekom Capital Markets day
20 May Shaw EGM on Rogers merger
20 May Telefonica Deutschland AGM
24 May Telkom FY results
25 May Axiata Q1 2021
25 May Tele2 capital markets day
25 May Asia-Pacific Spectrum Management Conference
::: More Calendar Items