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Wireless

KPN, T-Mobile NL score highest for network quality

Friday 11 March 2016 | 15:42 CET | News
KPN and T-Mobile Netherlands provide users on their mobile networks a better customer experience than Vodafone Netherlands or Tele2 Netherlands, according to a study by Omnitele in February. The difference between KPN and T-Mobile NL was too minute to determine a winner. Vodafone NL's customer service trails only slightly. At Tele2 NL, customer service is negatively influenced by issues around data service accessibility. Instead of evaluating the technical network performance (data rate, signal strength), the analysis focused on the usability of mobile services and smartphone applications.

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Categories: Mobile & Wireless
Companies: KPN / Omnitele / Tele2 Netherlands / T-Mobile Netherlands / VodafoneZiggo
Countries: Netherlands
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Comments

For T-Mobile NL, call setup takes 5.2 seconds, against 7 seconds for KPN, 7.6 seconds for Tele2 NL and 7.7 seconds for Vodafone NL. big difference for call setup !!!! I'm very surprise that my operator KPN loost the battle and where can I find the networks speed DL UL .
Anonymous @ 13/3/2016 - 09:40


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