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General

KPN, Telfort most recommended triple-play providers

Thursday 24 March 2016 | 14:09 CET | News
A majority of KPN and Telfort triple-play customers would recommend their provider to others. The operators achieved a 'Word of Mouth' score of respectively 63 and 61 percent, while the rest of the triple-play providers were all below 50 percent. The WoM score shows what percentage of current customers would recommend the provider to others. In the postpaid mobile market, the differences in WoM score across providers are narrowing.

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Categories: General
Companies: ACM / BEN / Caiway / Consumentenbond / Hollandsnieuwe / KPN / Online.nl / Samsung / Simyo / Tele2 / Telfort / Vodafone / Ziggo
Countries: Netherlands
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