KPN, XS4ALL made to change collection of TV viewing data

Friday 12 August 2016 | 16:10 CET | News
KPN and its unit XS4ALL have changed the terms and conditions for their IPTV services, following an investigation by the Dutch Data Protection Authority. The AP found that XS4ALL and KPN were in violation of the law on personal data protection, as they did not provide sufficient information to their TV customers about the collection and processing of personal data about their TV viewing behaviour. KPN and XS4ALL created TV ratings without the prior consent of their customers, for the purpose of market research, while the ratings could still be linked to identifiable customers. This was in

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Categories: Broadcast & Satellite / Internet
Companies: KPN / XS4ALL / Ziggo
Countries: Netherlands
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