Lifesize agrees merger with Serenova to target UCaaS market

News Broadband Global 10 MRT 2020
Lifesize agrees merger with Serenova to target UCaaS market

The videoconferencing company Lifesize has agreed to merge with contact centre specialist Serenova. They will create a contact centre communications and workplace collaboration company serving more than 10,000 customers worldwide. Serenova's shareholder Marlin Equity Partners is the financial sponsor of the merger and said it will continue to invest to support the growth of the combined business in the UCaaS market.

The combination targets the growing use of video communications and omnichannel approach in customer service and workplace interactions. In addition, the company will provide customers with global scale and tailored local support through its partner ecosystem in more than 100 countries worldwide.

Craig Malloy, founder and CEO of Lifesize since it was spun off from Logitech in 2015, will serve as CEO of the new company. Serenova CEO John Lynch will assume the role of senior vice president of sales, including strategic oversight of global major accounts.

Marlin Equity Partners, which recently led Serenova’s acquisition of the ProScheduler platform from Loxysoft, will play a key role in the combined company’s go-forward strategy, including supporting acquisitions, product development and partnerships to create a full unified communications portfolio.

Categories:

Fixed

Companies:

Lifesize

Regions:

Global

Tags:

Unified communications, Messaging, Enterprise equipment, Videoconferencing, M&A buyouts & divestments

Related Articles

GLOBAL 20 AUG 2020

Lifesize buys collaboration specialist Kaptivo

Video-conferencing company Lifesize has acquired Kaptivo, adding new collaboration tools to its portfolio of cloud-based unified communications and collaboration (UCC) services for contact centres, video conferencing and meeting rooms. With the buy, Lifesize has also announced the immediate launch of a new Kaptivo-powered digital whiteboard application, with enhanced capabilities for remote collaboration and instruction within Lifesize video meetings.

GLOBAL 22 JUL 2020

Lifesize releases CxEngage Video platform for cloud contact centres

Lifesize launched CxEngage Video, a new native video platform for cloud contact centres. Available immediately to customers worldwide, CxEngage Video allows contact centre agents to rapidly initiate video-based conversations from any support channel — including phone, email, chat, SMS and social media — using a single interface, enabling organisations to deliver value-added remote services, from telemedicine to technical support to financial advisory.

GLOBAL 18 JUN 2020

Lifesize keeps brand name after merger with Serenova

After agreeing to a merger with contact centre specialist Serenova in March, videoconferencing company Lifesize said the merged company will operate under the Lifesize brand, effective immediately. The new entity will serve the enterprise communications market with a complementary suite of scalable cloud-based services.

GLOBAL 10 JUN 2020

Lifesize releases enterprise-grade encryption for all

Video-conferencing company Lifesize said it launched comprehensive encryption (E2EE) for all group and point-to-point video conferencing calls, representing what it calls the industry's first true E2EE platform for both cloud video conferencing and cloud-connected meeting room devices. As part of the release, which will be automatically deployed on a rolling basis in Q3, all Lifesize customers globally will be able to encrypt any video meeting using the Lifesize desktop, mobile or web applications or using

UNITED STATES 10 JUN 2020

RCN, Grande, Wave Business update unified communications as a service product

US communications providers RCN, Grande and Wave Business Solutions, all owned by TPG Capital, announced innovative updates to their Unified Communications as a Service (UCaaS) product, further building upon its voice portfolio. The additions, including ConnectNow, Customer Relationship Management (CRM) Integration and Attendant Console, provide RCN, Grande and Wave Business Solutions customers and their end-users with even more advanced and efficient communications tools to operate.

GLOBAL 9 JUN 2020

Lifesize unveils hands-free video meetings with Alexa for Business integration

Videoconferencing company Lifesize announced a new native integration with the Alexa for Business intelligent assistant from Amazon Web Services (AWS), empowering Lifesize customers to tap into a wide range of productivity-enhancing, voice-activated controls via their existing Lifesize meeting room systems, without requiring additional hardware. As part of the launch, Lifesize and AWS will offer 90 days of complimentary service for joint customers to trial Lifesize with Alexa for Business.

UNITED STATES 15 APR 2020

Ribbon offers IBM clients free UCaaS and collaboration rooms on IBM Public Cloud

Ribbon Communications announced that it's delivering free cloud-based Unified Communications and Collaboration (UC&C) technology on the IBM public cloud to support IBM enterprise clients' remote staff as part of a free trial that ends on 30 June. Available to new subscribers, the offering enables IBM clients to rapidly adopt Ribbon's carrier-grade Kandy Unified Communications as a Service (UCaaS) offering, via the IBM public cloud, to work from anywhere.

UNITED STATES 19 FEB 2020

Lifesize refreshes US partner program to focus on partner commission model

Lifesize announced it has named Synnex as its newest master agent, with service provider Connection becoming the first agent under the restructured relationship. The updated relationship is part of Lifesize's shift to a partner commission-centric model in the US, which will begin to take effect in phases for distributors, resellers and managed service providers in the country starting 1 March.

GLOBAL 17 DEC 2019

Lifesize starts Rooms-as-a-Service for enterprise videoconferencing

Lifesize announced a new Rooms-as-a-Service offering, enabling customers to purchase its video meeting room devices, video conferencing service and support with lower upfront costs. The service is available in the US and Europe, with more international availability planned for 2020.

GLOBAL 4 APR 2019

Lifesize passes USD 100 mln worth of bookings

Lifesize, a global provider of video collaboration and meeting services, said it has passed USD 100 million worth of bookings, with the compound annual growth rate (CAGR) over the past four years going to 80 percent for annual recurring revenue.

GLOBAL 13 DEC 2018

Lifesize launches 4K video conferencing platform

Lifesize released its new global cloud service architecture and its new Icon 700 conference room flagship platform. Designed with industry-first 4K video conferencing functionalities, the platform offers full-motion 4K content sharing and an unparalleled quality experience, Lifesize said in a press release. Other features include native integration with cloud service designed for live 4K video, ultra-wideband Opus audio and high quality for multiparty calls and recordings. The platform is priced at USD 7,49

GLOBAL 26 NOV 2018

Logitech, Plantronics call off merger talks

Logitech and Plantronics discussed a potential merger but have decided to call off the talks. The companies disclosed the talks following a report from Reuters that said Logitech had offered over USD 2.2 billion to buy Plantronics.

GLOBAL 29 MRT 2017

Lifesize names Cameron as chief revenue officer

Video-conferencing provider Lifesize appointed Tom Cameron as chief revenue officer. Cameron's mission will drive the global sales organisation and go-to-market strategy to broaden the reach of the Lifesize cloud-based video communication service, HD cameras and phone systems. As CRO, Cameron will oversee Lifesize global sales, sales development and the channel management team. Before joining Lifesize, Cameron was CRO for SaaS companies Act-on Software, a marketing automation company, and Cloudwords, a proj

GLOBAL 28 FEB 2017

Lifesize appoints new CTO

Video-conferencing provider Lifesize has appointed Bobby Beckmann its new chief technology officer. CEO Craig Malloy said Beckmann has for the past year played a key role to develop the company's cloud-based video conferencing application. As CTO, Bobby will play a critical role in continuing to develop and enhance Lifesize technology to deliver an intuitive conferencing and collaboration experience.

Just In

19 DEC 16:42

SLT-Mobitel launches 5G network in Sri Lanka

19 DEC 16:19

Dialog Axiata launches 5G network, connects 1.5 million subscribers

19 DEC 15:56

UK govt to ban AI-enabled nudification apps to protect women, girls

19 DEC 15:42

3 UK launches last-minute Christmas sale

Commentary

13:56

Video market set for slower growth ahead

11:38

Netflix buys Warner Bros to deepen content catalogue

11:11

KPN's mixed performance in Q3 raises questions for strategy day

15:26

Stock markets breaking records but what happened to Odido's IPO plans?

Background

01:04

The week in telecom: Wi-Fi bolt-ons take off to boost broadband growth, video market works on consolidation

01:39

The week in telecom: Netflix wins bidding for Warner Bros, Apple poaches new execs, Samsung debuts trifold

13:51

Proximus vs. Telenet: Proximus performs better in Q3 while Telenet uses up cash

14:16

Proximus Domestic still struggling with low margins

Complete profile

Before downloading the whitepaper, we would like to ask you to complete your profile with company and position. After confirming you will receive the white paper.