Mexican operator taps FonYou for online top-ups

Thursday 14 March 2019 | 14:49 CET | News

Spain-based mobile technology specialist FonYou announced a contract to help an unnamed tier-one operator in Mexico digitise its payment and sales infrastructure. Under the terms of the deal, the operator will use FonYou’s iCarrier Pay platform to lower its online top-up distribution fees compared to traditional cash top-ups, increasing efficiency for its prepaid business operation. After a subscriber has selected a prepaid top-up or bundle, the platform uses a multichannel approach to direct them to their preferred payment channel, including traditional USSD and IVR or social media channels such as Facebook Messenger.

The platform interconnects the operator to the banking system and provides the customer with amounts ranging from MXN 20 to MXN 500. It also includes an AI and analytics engine that optimises real-time transaction prompts to debit or credit cardholders, while minimising mobile fraud, said FonYou.


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Categories: Mobile & Wireless
Companies: FonYou
Countries: Spain
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