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Mitel expands Customer Experience portfolio with new market, product launches

Friday 15 November 2019 | 11:22 CET | News
Mitel announced a series of enhancements to the company's customer experience portfolio. These include the launch of a new virtual agent, powered by Contact Center AI; expanded market availability of MiCloud Connect CX, as well as the introduction of 'Mitel Workforce Optimization.' The new product and market launches are aimed at helping businesses re-imagine and transform the customer journey through more intelligent, personalised and seamless interactions.

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Categories: Fixed
Companies: Google / Mitel
Countries: World
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