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Wireless

Mobilicity receives protection from creditors

Tuesday 1 October 2013 | 10:09 CET | News
Canadian mobile operator Mobilicity has received protection from creditors under the Companies' Creditors Arrangement Act. The move will give the company time to look at other financing arrangements; the company was not more specific nor did it give the name of any potential buyer. It only said that the court also approved debtor-in-possession financing from some of its existing noteholders, to a maximum of USD 30 million, and that Ernst & Young will assist in the process. Mobilicity said customers would not be affected and that there would be no changes to its network. According to The Globe

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Categories: Mobile & Wireless
Companies: Mobilicity / Telus
Countries: Canada
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Comments

I have two phone services currently with Mobilicity. I cancelled my sons service in August as he broke his phone and service was no longer needed. However on Sept 27, 2013 $67 came out of my account because someone on Mobilicitiy's end didn't cxl the phone service. That being said I spoke with someone two weeks ago who said they would issue me a check and than since that was not good enough for me worked out that the money would be put back in my account within 10-14 days. Well today is the 14th day I called back to find out that they would not be able to give me back the money that they stole as far as I'm concerned because they have protection from the CCAA and they do not allow refunds. This is not a refund this is my money that was taken from my account that should not have been because I cancelled my service. I'm so angry and this is so wrong, how can you take money by mistake and not give it back. I can't believe this, this is a separate issue from the protection they asked for this is a mistake that should be correct regardless. You just can't go around making a mistake like this and not fixing it. I will be cancelling my other two services and looking elsewhere I will not let this go. I guess maybe I should be contacting Stewart Lyons who is the top person with mobilicity! Another thing is they said this took place Sept 29 2013, well I spoke with someone Sept 27 2013 and this issue should of been delt with than, it was before the date they started the protection!
J K @ 12/10/2013 - 00:46


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