0
Wireless

MTN Group launches chatbot for mobile money services

Friday 7 June 2019 | 13:48 CET | News
Always wanted to know everything about the Dutch Telecoms market? Then the online Masterclass Introduction Dutch Telecom market is for you! Please enroll here!
MTN Group said it has launched Africa's first Mobile Money (MoMo) artificial intelligence service or "chatbot". The chatbot went live in Cote d'Ivoire in May and will be elsewhere in the next few months. The AI assistant enables customers to engage with MTN's MoMo services, including payments, on various social media platforms such as WhatsApp and Facebook Messenger, and via SMS. 

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: MTN
Countries: Africa
::: add a comment

Comments

This comment has been deleted because it contains advertising.
Comment deleted @ 7/6/2019 - 14:46


Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

MTN Rwanda launches Ayoba messaging app

Published 20 Apr 2020 09:02 CET | Rwanda
MTN Rwanda announced the launch of 'Ayoba', an instant messaging platform that includes informative channels as well as gaming. ...

MTN Group targets 16 mln users of Ayoba messaging app by end-2020

Published 13 Mar 2020 10:43 CET | Africa
MTN Group says it aims to have 16 million users of its Ayoba messaging application before the end of 2020, reports BusinessTech. ...

MTN messaging platform Ayoba reaches 1 million monthly users

Published 12 Nov 2019 11:30 CET | Africa
MTN Group said that its Ayoba instant messaging platform has now reached 1 million monthly active users. It supports many local ...

MTN Group raises dividend as H1 service revenue grows 9.7%

Published 08 Aug 2019 09:08 CET | Africa
African mobile operator MTN reported service revenue up 9.7 percent at constant currency rates to ZAR 67.9 billion in the first ...

MTN Ghana offers deals and prizes to mark ten years of Mobile Money

Published 07 Jun 2019 09:59 CET | Ghana
MTN Ghana is offering deals and prizes to mark the tenth anniversary of its Mobile Money (MoMo) service. It is offering ten cars, ...

MTN Rwanda ties up with Private Sector Federation to expand cashless payments

Published 22 May 2019 09:52 CET | Rwanda
MTN Rwanda and the Private Sector Federation (PSF) have tied up to increase easy-to-use services, starting with mobile money pay ...

MTN Ghana revises menu on MoMo platform

Published 17 Apr 2019 14:14 CET | Ghana
MTN Ghana has revised the menu on the MTN MoMo platform, in order to improve user experience. The new menu, which took effect on ...





Calendar   /   Industry Events

26 Oct CCW Europe 2020
27 Oct GSMA Thrive North America
28 Oct 8x8 fiscal Q2
28 Oct Belden Q3 2020
28 Oct ZTE Q3 2020
28 Oct KPN Q3 2020
28 Oct Extreme Networks fiscal Q1
28 Oct Ooredoo Q3 2020
28 Oct Telefonica Deutschland Q3 2020
28 Oct Equinix Q3 2020
28 Oct Telecoms World Asia 2020
28 Oct Cognizant Q3 2020
29 Oct Facebook Q3 2020
29 Oct Telefonica Q3 2020
29 Oct HKBN FY results
29 Oct Motorola Solutions Q3 2020
29 Oct Amazon Q3
29 Oct Ribbon Communications Q3
29 Oct Comcast Q3 2020
29 Oct Veon Q3 2020
29 Oct NTT Docomo fiscal Q2
29 Oct Fortinet Q3 2020
29 Oct Corning Q3 2020
29 Oct Spotify Q3 2020
29 Oct CyrusOne Q3 2020
29 Oct Alphabet Q3 2020
29 Oct Digital Realty Q3 2020
29 Oct Swisscom Q3 2020
29 Oct Hrvatski Telekom Q3 2020
29 Oct Poly fiscal Q2
29 Oct Orange Q3 2020
29 Oct Nokia Q3 2020
29 Oct BT fiscal Q2
29 Oct Twitter Q3 2020
29 Oct Altice USA Q3 2020
29 Oct Dasan Zhone Q3
29 Oct Teleste Q3 2020
29 Oct Apple fiscal Q4
29 Oct Facebook Q3 2020
29 Oct Telesat Q3 2020
29 Oct Tucows Q3 2020
29 Oct Samsung Electronics Q3 2020
::: More Calendar Items