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Wireless

Nearly 20% of Rakuten Mobile trial customers fail to connect

Friday 25 October 2019 | 07:19 CET | News
Japan's newest mobile operator Rakuten Mobile has received a large amount of support requests from users unable to connect to its network in the first few weeks of its service trial. Of the 4,500 customers who received SIM cards starting 22 October, around 20 percent are still not connected, Nikkei reports, citing a company statement. According to Rakuten, most connection failures are due to the fact that customers are out of the network's coverage area.

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Categories: Mobile & Wireless
Companies: KDDI / Rakuten Mobile
Countries: Japan
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