0
General

O2 Spain temporarily suspends SIM activations

Thursday 12 July 2018 | 12:17 CET | News
Telefonica's new O2 brand in Spain has temporarily suspended the activation of new SIMs following customer complaints of delays and service cuts, reports El Confidencial. The company announced O2's first plans last month, targeting the country's low-cost segment with a simple mobile only and convergent (fibre plus mobile) offering presented ahead of the brand's official launch in September. However, O2 has now written to customers to say it's temporarily cancelling activations to resolve pending portability and SIM card delivery problems.

Thank you for visiting Telecompaper

We hope you've enjoyed your free articles. Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Companies: O2 Spain / Telefonica
Countries: Spain
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

O2 Spain cuts price of fibre plans in 'non-competitive' areas to EUR 50 a month

Published 24 Jan 2019 11:01 CET | Spain
Telefonica's new O2 brand in Spain has reduced the price of its launch convergent (fibre plus mobile) offering in ...

O2 Spain commits to paying back EUR 220 to clients in 'non-competitive' areas

Published 03 Oct 2018 11:03 CET | Spain
Telefonica's new O2 brand in Spain has committed to compensating customers who subscribe to its fibre offer but live in ...

O2 Spain waives first monthly bill following SIM issues

Published 01 Aug 2018 15:26 CET | Spain
Telefonica's new O2 brand in Spain has decided to waive the first monthly bill of new customers by way of compensation for issues ...

O2 Spain relaunches SIM activations

Published 24 Jul 2018 14:46 CET | Spain
Telefonica's new O2 brand in Spain has relaunched the activation of new SIMs after temporarily suspending new customer hires ...

Telefonica's O2 selling 100Mbps fibre but delivering 300Mbps - report

Published 04 Jul 2018 09:56 CET | Spain
Telefonica's O2 brand in Spain is delivering triple the contracted speed to its customers after launching its trial EUR 45 a ...

Spain's Simyo revamps plans, ups limit to 30GB

Published 28 Jun 2018 09:15 CET | Spain
Orange's low-cost Spanish MVNO Simyo has revamped its range of mobile plans in response to the launch of Telefonica's new ...

Last week in telecoms: satellite winners and 5G losers

Published 18 Jun 2018 07:30 CET | Europe
Week 24 delivered a gain of 0.1 percent to our European telecoms stock index, far behind the EuroStoxx 50's 1.7 percent gain. The ...

Telefonica unveils O2 brand in Spain

Published 12 Jun 2018 11:55 CET | Spain
Telefonica has unveiled its new O2 brand in Spain, targeting the country's low-cost segment and above all rival Masmovil with a ...





Calendar   /   Industry Events

22 Jan Rogers Communications Q4 2019
23 Jan Comcast Q4 2019
23 Jan Intel Q4 2019
23 Jan STMicroelectronics Q4 2019
23 Jan Skyworks Solutions fiscal Q1
24 Jan Ericsson Q4 2019
27 Jan Juniper Networks Q4 2019
27 Jan F5 Networks fiscal Q1
28 Jan Airtel Africa fiscal Q3
28 Jan Calix Q4 2019
28 Jan AudioCodes Q4 2019
28 Jan CEM in Telecoms Global Summit
29 Jan Telia Q4 2019
29 Jan AT&T Q4 2019
29 Jan Mellanox Q4 2019
29 Jan Limelight Networks Q4 2019
29 Jan Cirrus Logic fiscal Q3
29 Jan Facebook Q4 2019
29 Jan Extreme Networks fiscal Q2
29 Jan KPN Q4 2019
29 Jan Qorvo fiscal Q3
29 Jan Microsoft fiscal Q2
29 Jan Telenor Q4 2019
29 Jan European 5G Conference
::: More Calendar Items