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General

O2, Tele Columbus under fire for poor customer service in Germany

Friday 17 November 2017 | 14:14 CET | News
German telecommunications providers like O2 and Tele Columbus are increasingly being criticised for their lacking or poor customer service, according to the Market Watchdogs, a division of Germany's Federation of German Consumer Organisations (VZBV). Customers have complained that they are unable to reach their provider by phone or email to inform them about service disruptions, customer complaints or cancelations.

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Categories: General
Companies: E-Plus / O2 Germany / Tele Columbus / Vzbv
Countries: Germany
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