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Wireless

O2 UK improves store staff schedules with RotaGeek

Wednesday 7 October 2015 | 14:17 CET | News
O2 UK will reinvest GBP 2.5 million in customer experience thanks to new online scheduling platform RotaGeek. The new platform allows store managers to create and amend staff rotas using smarter scheduling features. These include instant staff notifications on scheduling changes; payroll tracking; a multiple store management facility and mobile app for both Android and Apple OS. O2 has managed to optimise staff scheduling across 270 stores, resulting in 6,300 employee hours per week, or GBP 2.5 million per year, better spent by improved matching of store staffing to customer demand.

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Categories: Mobile & Wireless
Companies: O2 UK
Countries: United Kingdom
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