0
General

Ofcom publishes framework for assessing telecoms customer fairness

Thursday 23 January 2020 | 17:38 CET | News
UK telecoms regulator Ofcom has published a framework for assessing if telecoms and pay-TV companies are treating customers fairly. This is the latest step in Ofcom's 'Fairness for Customers' programme.

Thank you for visiting Telecompaper

We hope you've enjoyed your free articles. Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: General
Countries: United Kingdom
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

Ofcom consults on BT regulatory financial reporting requirements

Published 07 Feb 2020 10:51 CET | United Kingdom
UK regulator Ofcom has published a consultation on BT's regulatory financial reporting requirements for the wholesale fixed ...

Ofcom changes rules to support broadband, phone service upgrades

Published 29 Jan 2020 22:05 CET | United Kingdom
UK regulator Ofcom has announced rule changes to support upgrades to broadband and phone services....

Ofcom consults on proposed Plan of Work for 2020/2021

Published 07 Jan 2020 11:27 CET | United Kingdom
UK regulator Ofcom has published a consultation on its proposed Plan of Work for 2020/2021. The consultation closes on 25 ...

Ofcom proposes new measures to help broadband, mobile users switch suppliers

Published 17 Dec 2019 11:26 CET | United Kingdom
UK regulator Ofcom has announced a range of new measures to make it easier for mobile phone and broadband customers to switch ...

Ofcom outlines measures to protect out-of-contract broadband, vulnerable customers

Published 25 Sep 2019 11:56 CET | United Kingdom
UK regulator Ofcom has announced new measures to ensure fairer prices for out-of-contract broadband customers, as well as better ...

Ofcom plans limits on bundled handset contracts, deals for out-of-contract customers

Published 22 Jul 2019 11:38 CET | United Kingdom
UK regulator Ofcom has confirmed plans for new limits on bundled mobile contracts, combining a phone and services. Operators will ...

Ofcom publishes Fairness Framework for telecoms, TV providers

Published 18 Jun 2019 15:38 CET | United Kingdom
UK regulator Ofcom has published new guidelines for broadband, pay-TV and phone providers to stamp out unfair business practices ...





Calendar   /   Industry Events

24 Feb Arlo Q4 2019
24 Feb Palo Alto Networks fiscal Q2
25 Feb Iridium Q4 2019
25 Feb Infinera Q4 2019
25 Feb Millicom Q4 2019
25 Feb American Tower Q4 2019
25 Feb Utility Telecoms 2020
26 Feb Crown Castle Q4 2019
26 Feb Syn Q4 2019
26 Feb Avast FY results
26 Feb Box Q4 2019
26 Feb Orbcomm Q4 2019
26 Feb Sina Q4 2019
26 Feb Weibo Q4 2019
26 Feb Shentel Q4 2019
27 Feb Zoom Telephonics Q4 2019
27 Feb Telesat Q4
27 Feb Dell Technologies fiscal Q4
27 Feb VMware fiscal Q4
27 Feb Cogent Communications Q4 2019
27 Feb Cable One Q4 2019
27 Feb Neophotonics Q4 2019
27 Feb Baidu Q4 2019
27 Feb Netia Q4 2019
27 Feb Sunrise Q4 2019
27 Feb Interxion EGM
28 Feb Tecnotree FY 2019
28 Feb Masmovil Q4 2019
28 Feb Freenet Q4 2019
::: More Calendar Items