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General

Ofcom publishes telecoms, pay-TV complaints for Q2

Sunday 2 October 2016 | 21:32 CET | News
The latest data from UK regulator Ofcom shows that BT was the most complained about broadband provider in Q2 2016 with 26 complaints per 100,000 customers, compared to an industry average of 15 complaints. Virgin Media and Sky were the least complained about broadband providers with 7 and 5 complaints per 100,000 customers respectively. TalkTalk and PlusNet received the most landline phone service complaints at 18 complaints per 100,000 customers each, compared to an industry average of 11 complaints. Virgin and Sky received the fewest landline complaints at 6 and 5 complaints per 100,000

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Categories: General
Companies: BT / O2 / Plusnet / Sky / TalkTalk / Virgin Media / Vodafone
Countries: United Kingdom
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