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Wireless

Ofcom targets Vodafone PAYG sales, billing

Wednesday 20 April 2016 | 21:01 CET | News
UK regulator Ofcom has concluded that there are reasonable grounds to believe that Vodafone has breached consumer protection rules when selling pre-paid mobile phone (PAYG) services to customers. The offences occurred between 26 May 2011 and 28 September 2015. Vodafone is believed to have provided PAYG customers with bills that did not represent the true extent of the service actually provided to them. Vodafone can now make representations to Ofcom before it makes a final decision.

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Categories: Mobile & Wireless
Companies: Vodafone
Countries: United Kingdom
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