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Wireless

Only Samsung, Apple offering good smartphone customer service - study

Friday 29 June 2018 | 12:01 CET | News
Smartphone manufacturers need to step up their after-sales service, according to an annual study by German researcher DISQ. It found the industry provides only 'satisfactory' service, with just two of the eight manufacturers surveyed achieving a quality rating of 'good' - Samsung and Apple. 

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Categories: Mobile & Wireless
Companies: Apple / Google / HTC / Huawei / LG / Motorola / Samsung / Sony
Countries: Germany
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