0
Broadband

OVHcloud taps ServiceNow for customer service management

Friday 25 September 2020 | 09:41 CET | News
European-based cloud provider OVHcloud has chosen the customer service management offering of ServiceNow to improve its customer experience. The package includes tools to boost self-service among the company's 1.5 million client base, as well as processes to improve issue resolution. As part of the contract, ServiceNow has joined 'Open Trusted Cloud', a programme launched in May that aims to build a PaaS/SaaS ecosystem for partners using OVHcloud services.

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.

Subscriptions

Already registered?



Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Internet
Companies: OVHcloud / ServiceNow
Countries: Europe / France
::: add a comment

Add comment

Please login or register to leave a comment.

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Related

ServiceNow creates 300 new jobs in Dublin to support EMEA growth

Published 08 Apr 2021 12:40 CET | Ireland
ServiceNow, digital workflow company, will create at least 300 new jobs at its Dublin office over the next three years to support ...

ALE partners with OVHcloud to host Rainbow in Europe

Published 07 Dec 2020 15:04 CET | Europe
Alcatel-Lucent Enterprise is partnering with OVHcloud, the European cloud provider, to host its Rainbow communications platform. ...

OVHcloud finds 30 partners to boost ecosystem programme with AI tools

Published 03 Nov 2020 18:42 CET | Europe
OVHcloud made several announcements to mark the opening of the eighth edition of its annual event, which this year expects to see ...

OVHcloud launches Connect Provider service with Equinix, Megaport

Published 12 Oct 2020 10:55 CET | World
OVHcloud has introduced its OVHcloud Connect Provider service, developed in partnership with Equinix and Megaport. OVHcloud ...

T-Systems, OVHcloud partner to develop European public cloud platform

Published 14 Sep 2020 14:26 CET | France
Deutsche Telekom's subsidiary T-Systems and France-based OVHcloud signed a partnership to develop a public cloud platform to ...

OVHcloud launches hosted private cloud services

Published 01 Sep 2020 12:45 CET | Europe
OVHcloud has announced a new Hosted Private Cloud range, and launched its first product in the range, Hosted Private Cloud ...

OVHcloud buys Texas-storage software specialist Exten Technologies

Published 28 Aug 2020 15:55 CET | World
Exten, based in Austin, Texas, has over 20 filed patents in NVMe Over Fabrics (NVMe-oF) storage software. OVHcloud said the ...

OVHCloud acquires Object Storage specialist OpenIO

Published 24 Jul 2020 09:16 CET | France
OVHCloud has announced the acquisition of French start-up OpenIO, which has developed an Object Storage software suite for big ...