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General

RingCentral Engage Digital picked by Axa Insurance

Wednesday 9 October 2019 | 16:00 CET | News
RingCentral announced that insurance provider Axa is using RingCentral Engage Digital, a platform that manages every digital interaction with customers, to revolutionise its digital customer service offering. The new platform and approach led to a 50 percent month-on-month increase in digital interactions, 10x increase in case resolution, and 50 percent reduction in time to reach a resolution, RingCentral said.

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Categories: General
Companies: Apple / RingCentral
Countries: World
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