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Wireless

Safaricom brings chatbot Zuri to WhatsApp

Wednesday 4 March 2020 | 12:39 CET | News
Kenyan operator Safaricom has introduced its artificial intelligence chatbot assistant to messaging service WhatsApp. Zuri enables Safaricom mobile data users to perform a wide range of tasks, such as manage subscription services and marketing messages. Other queries that Zuri can handle include PUK retrieval, M-Pesa reversals, buying bundles, accessing usage statements, airtime top-up and checking M-Pesa and airtime balances. 

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Categories: Mobile & Wireless
Companies: Safaricom
Countries: Kenya
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