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General

Senegal regulator warns Sonatel over quality of service problems

Monday 27 August 2018 | 09:55 CET | News
Senegal's national regulator ARTP said that it has issued a formal warning to Sonatel over the operator's failure to address a previous request to tackle quality of service issues. In the written notice, the ARTP explains that it had requested Sonatel to address problems with the quality of its telecom services in August 2017, but found that consumers were still negatively impacted by ongoing malfunctions. The regulator issued its latest warning on 31 July giving the operator 30 days to make amends or face a fine for failing to comply with its QoS obligations.

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Categories: General
Companies: Sonatel
Countries: Senegal
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