SFR and insurance partner Chubb face criticism from French consumer association

Friday 10 September 2021 | 12:53 CET | News
French consumer issues organisation '60 Millions de consommateurs' said that it has received many complaints from SFR customers, who claim they were signed up to a mobile insurance service without their knowledge. In an article denouncing the practice, several subscribers told the association that they were victims of misleading sales practices as they received no information regarding the insurance contracts at the time of purchase. The complaints concern SFR's insurance partner Chubb, which currently provides two add-on plans for customers purchasing a new phone via the operator.

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Categories: Mobile & Wireless
Companies: SFR
Countries: France
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