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General

Simyo, Ziggo Mobiel see drop in WoM score

Thursday 3 December 2015 | 10:16 CET | News
Simyo and Ziggo Mobiel saw their 'Word of Mouth' score on the Dutch postpaid market decline in November. According to the latest research by Telecompaper, fewer customers of the two mobile providers would recommend them to friends or family. Ziggo is also struggling on the triple-play market and recorded a much lower score than KPN, although its WoM score is stabilising compared to earlier this year. The WoM score shows what percentage of current customers would recommend the provider to others. KPN's unit Telfort continues to improve its score, rising to 64 percent in the latest rankings,

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Categories: General
Companies: Hollandsnieuwe / KPN / Online.nl / Simyo / Telfort / Vodafone / Ziggo / Ziggo Mobiel
Countries: Netherlands
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