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Broadband

Sky highlight problems in UK broadband market

Tuesday 30 June 2015 | 10:39 CET | News
UK pay-TV and broadband provider Sky has made a formal submission to Ofcom calling for a full market investigation into problems affecting broadband customers. In the submission, Sky sets out details of the standard of service delivered to consumers by BT's Openreach division. Sky insists that the evidence shows a lack of under investment has led to a range of service quality problems including an excessive number of network faults, failure to meet targets for repairing faults, long waits to have new lines installed, appointments that are missed and jobs that are not completed. The report

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Categories: Fixed / Internet
Companies: BT / Openreach / Sky
Countries: United Kingdom
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