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Spain's Grupo Anfi picks Avaya for contact centre upgrade

Friday 30 November 2018 | 09:33 CET | News
Avaya has announced a communications contract with Spain-based vacation membership company Grupo Anfi. Under the terms of the deal, Anfi will implement Avaya's IP Office suite at its two call centres, both of which function as key contact and follow-up centres for the group's clients. With the call centers in need of an upgrade, Grupo Anfi turned to Avaya and its partner Mistral TIC, opting for a solution that provided maintenance cost savings, VoIP capabilities and high availability.

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Categories: Fixed
Companies: Avaya
Countries: Spain
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