In the first three months of the year, Sprint lost a net 467,000 customers, including 333,000 postpaid and 415,000 prepaid. It blamed the losses on service disruptions due to its ongoing network upgrade as well as changes to the Lifeline programme. Only the wholesale base grew, by 281,000 customers. In total, the operator had 55.887 million customers at the end of March, down from 55.211 million a year ago. Retail ARPU fell both in prepaid and postpaid compared to the fourth quarter, to USD 62.98 per postpaid customer and USD 27.07 in prepaid.
The company reiterated plans for a small increase in capex this year, to around USD 8 billion. After a sharp drop in operating cash flow in Q1, the company finished the quarter with just under USD 5 billion cash remaining, versus USD 6.4 billion at the end of 2013.