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Broadband

Stofa brings customer care in-house, seeks up to 100 staff

Thursday 4 September 2014 | 12:31 CET | News
Danish regional broadband and TV provider Stofa said it is bringing customer support in-house after having outsourced the service for many years. This is part of a strategy overhaul under new director Ole Fruekilde Madsen. It said clients expect shorter call queue times and better services, and appreciate having their problems resolved at one contact point.

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Categories: Fixed
Companies: Stofa / TDC
Countries: Denmark
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