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IT

Swisscom discontinues voice recognition for authentication at call centres

Friday 3 May 2019 | 10:44 CET | News
Swisscom is withdrawing voice recognition from customer services, as its investment in the Voiceprint software is no longer worthwhile, reports Inside-IT.ch. However, the operator does not rule out resuming the project later.

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Categories: IT
Companies: Swisscom
Countries: Switzerland
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