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Broadband

TalkTalk accused of blocking industry compensation scheme

Monday 17 April 2017 | 15:14 CET | News
TalkTalk has been accused of obstructing broadband industry attempts to introduce automatic compensation for poor service. John Petter, chief executive of BT's consumer business, told a gathering of executives and regulators that TalkTalk had refused to sign up to a voluntary code of practice, the Sunday Telegraph reported. Petter said BT, Sky and Virgin Media have agreed the principles of a voluntary scheme, but TalkTalk has declined to participate, he said. TalkTalk insiders told the paper that it was happy to pay automatic compensation for poor service, but argued the rules should be set

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Categories: Fixed
Companies: BT / Ofcom / Sky / TalkTalk / Virgin Media
Countries: United Kingdom
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