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Broadband

Tele2 customers increasingly recommend company

Friday 22 May 2015 | 10:40 CET | News
Tele2 Netherlands shows a steady improvement in its 'word of mouth' score since January. In mid-January around a third of Tele2 customers said they would recommend the provider, and this rose to almost 60 percent by early May. KPN and Telfort also show improvements in their WoM scores, while Online.nl's score continues to fall, according to research by Telecompaper among triple-play providers. The improved score for Tele2 follows changes to its product portfolio in late 2014. This helped the operator return to the top-three in terms of WoM alongside Telfort and KPN. Telfort had the highest

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Categories: Fixed
Companies: KPN / Online.nl / Tele2 / Telfort
Countries: Netherlands
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