Telecom Italia, unions sign draft customer care deal

Friday 19 December 2014 | 09:48 CET | News
Telecom Italia has announced that it has signed a draft agreement with trade unions to restructure the company's Caring Services division, which handles customer care activities. The document signed with the trade unions Slc Cgil, Fistel Cisl, Uilcom Uil and Ugl Telecomunicazioni follows more than seven months of negotiations covering all the issues of the customer services sector, which has been badly hit by the ongoing Italian recession. Under the terms of the deal, Telecom Italia has shelved the project to spin off the Caring Division included in the agreement signed with trade unions in

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Categories: General
Companies: Telecom Italia
Countries: Italy
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