Telefonica faces EUR 20 mln fine for roaming breach

Wednesday 19 July 2017 | 10:56 CET | News
Spain's secretary of state for telecommunications and the information society (SETSI) has ordered Telefonica to reimburse a customer for all the excess roaming charges incurred over a period of nearly two years, reports website ADSL Zone. The customer filed a complaint to the SETSI in connection with all the invoices he received in 2013 and 2014 when the default limit for international roaming charges was set at EUR 50 a month. Although the customer had a global data roaming subscription, the ruling states that Telefonica systematically ignored the EUR 50 limit without giving the customer the

Thank you for visiting Telecompaper

Sign up below to get access to the rest of this article and all the telecom news you need.

  • Register free and gain access to even more articles from Telecompaper. Register here
  • Subscribe and get unlimited access to Telecompaper’s full coverage, with a customised choice of news, commentary, research and alerts.


Already registered?

Free Headlines in your E-mail

Every day we send out a free e-mail with the most important headlines of the last 24 hours.

Subscribe now

Categories: Mobile & Wireless
Companies: Telefonica
Countries: Spain
::: add a comment

Add comment

We welcome comments that add value to the discussion. We attempt to block comments that use offensive language or appear to be spam, and our editors frequently review the comments to ensure they are appropriate. If you see a comment that you believe is inappropriate to the discussion, you can bring it to our attention by using the report abuse links. As the comments are written and submitted by visitors of the Telecompaper website, they in no way represent the opinion of Telecompaper.


Telefonica activates first 200G interconnection to meet data needs

Published 18 Sep 2018 11:05 CET | Spain
Telefonica's wholesale business unit, Telefonica International Wholesale Services (TIWS), has announced that its first 200Gbps ...

Movistar Spain launches new daily roaming plan outside EU

Published 06 Mar 2018 13:53 CET | Spain
Movistar Spain (Telefonica) has launched a new daily roaming plan to cater for the needs of users roaming outside the European ...

Roaming impact cost Telefonica EUR 70 mln in Q3

Published 27 Oct 2017 09:17 CET | Spain
The abolition of roaming charges in the EU on 15 June cost Telefonica an estimated EUR 70 million in the third quarter of 2017, ...

Court annuls EUR 26 mln Telefonica fine for restrictive business contracts

Published 08 Sep 2017 08:34 CET | Spain
Spain's National High Court has annulled a EUR 25.78 million fine imposed on Telefonica by telecom regulator CNMC back in 2014 ...

Telefonica fined over EUR 6 mln for Fusion price increases

Published 28 Dec 2016 09:39 CET | Spain
Telefonica has been fined respectively EUR 6.23 million and EUR 30,000 by the governments of Andalucia and Madrid for how it ...