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General

Telefonica Spain to focus on customer experience in management shake-up

Thursday 28 January 2021 | 09:12 CET | News
The president of Telefonica's Spanish unit (Telefonica Espana) Emilio Gayo, has announced the creation of four new management areas of the company in a management shake-up focused on improving customer relations and diversifying the company's business, reports Europa Press. The new structure includes a new Multibrand, Experience and Customer Policies area headed by current multibrand development manager and former Pepephone CEO Pedro Serrahima.

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Categories: General
Companies: Movistar / O2 Spain / Telefonica / Telefonica Espana / Tuenti
Countries: Spain
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