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Telefonica to slash fibre installation time from 5 days to 1

Thursday 23 March 2017 | 08:57 CET | News
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Telefonica is putting in place plans to substantially reduce the time it takes to install a fibre-optic service in a customer's home from around five or six days to just one, according to Telefonica Spain CEO Luis Gilperez Miguel. "We will bring fibre to customers' homes in a day and reduce the time it takes to resolve problems by 40 percent," said Gilperez at an event, according to business daily Expansion. The operator has begun to deploy a new computerised tracking system to streamline the entire process so that the current deadline of five days to install a fixed line from the time the

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Categories: Fixed
Companies: Telefonica / Vodafone
Countries: Spain
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